GDPR Policy

This GDPR Policy applies to all users who access and use the website operated by Solanirta (hereinafter referred to as “we”). This document explains how personal information is collected, used, stored, and protected during your interaction with our online services.

1. Purpose of Data Collection

We collect personal information only when it is necessary to provide services, process orders, or support customer inquiries. The information collected is limited to what is required for operational and service-related purposes.

2. Types of Information Collected

Depending on how you interact with our website, we may collect the following information:

• Contact details such as name, email address, and phone number
• Order-related information including delivery address and transaction records
• Technical data related to website usage and access behavior

3. Use of Personal Information

Information collected is used strictly for the following purposes:

• Processing and managing orders
• Providing customer support and responding to inquiries
• Improving website functionality and service quality
• Ensuring secure and reliable operation of the platform

4. Data Storage and Protection Measures

We apply appropriate technical and organizational safeguards to protect personal information from unauthorized access, alteration, or disclosure. Data is stored only for the duration necessary to fulfill service purposes and is handled responsibly throughout its lifecycle.

5. User Rights and Control

You have the right to request access to your personal information, request corrections, or ask for removal of data that is no longer required. Requests may be submitted through the contact details provided below and will be handled in a timely manner.

6. Use of Data for Service Improvement

Information may be analyzed in an aggregated and non-identifiable manner to help improve website performance, usability, and service efficiency. No personal identification is derived from such analysis.

7. Policy Updates

This policy may be updated from time to time to reflect operational adjustments or service improvements. Any changes will be published on this page and will take effect upon release.

8. Contact Information

If you have any questions regarding this policy or the handling of personal information, please contact us using the details below:

Contact Address: 1405 Embercrest Drive, Midlothian, TX 76065, United States
Customer Service Phone: +1 (516) 668-3675
Customer Service Email: solutions@solanirta.com
Service Hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00 (Australia/Sydney, AEST/AEDT)